Mountain Sherpa Trekking
Professional & Expert Local Trekking Agency

Frequently Asked Questions

Who Can do trek?

Everyone can do trek no matter How old he or she is. A person who is physically fit, mentally prepared and who loves to walk in the nature could do trek. We have ranges of trek from easy to most strenuous trek in Nepal.

What is the best season for this trekking?

Our trekking season extends from mid- September to May. From mid September the monsoon rains decrease. By end of September through to December the weather is usually stable with mild to warm days, cold nights. February, March, April, May, October, November, December are the best time to do Nepal trek.

How do I prepare for Trek?

It is advice to walk daily about 1 to 2 hours in fresh Air or by cycling or go running. The best Preparation is ascent and descent for 1-2 hrs if possible.

If I walk slowly than other member, does your guide or porter will stay behind with me?

Yes, guide and porter is for your service and they will always stay behind with slow trekker, they will not leave you alone.

Where do we store extra baggage or Suitcase that is not necessary for trekking?

You could store that unnecessary suitcase or baggage at your hotel in Kathmandu without any charge and it is fully safe to store at our recommended hotels.

Does your company provide porter Duffel bag? Or we have to bring our own porter bag?

Yes, our company will provide company porter bag for your trekking period. No need to buy any porter bag, you could just come with your suitcase and small day bag for yourself to carry water bottle, Camera, belongings and extra day jacket, rain coat etc.

What is weight Limit for porter?

As per present Nepal tourism policy, each porter will carry maximum of 30 kg and 1 porter will carry baggage of 2 trekkers. So you should prepare yourself not over weight than just 15 kg.

How do we get drinking water along the Trek?

First, please check if your trek package has included drinking water or not. If not, we advice to purify your drinking water by yourself putting Iodine or water Purifying tablets which is most economic way to prepare drinking water during trek, another way is to buy boiled water in each lodges or bottled mineral water along the way which is more expensive each day you go higher. Boiled water cost approx USD 1 to USD 2 per bottle and Mineral water cost USD 1.5 to USD 2.5 per bottle from lower to higher you go.

Is there facility of Camera, mobile battery charges during trek?

Yes, most of the lodges have Electricity facility of mobiles or camera’s battery charge. Some lodges can offer free charge facility for their guests but most of lodges will collect additional charging cost which cost approx USD 1- 3 for full charge of Camera, normally it is free for Mobile.

What about Hot shower during trek?

If you have chosen full board package, then wherever available running hot shower or bucket hot water for shower will be provided or if not included in package, it cost USD 2- USD 3 per hot shower cost additional.

Is there any communication facility while we are on trekking?

There are Local STD / ISTD telephones in most of villages along the trekking routes from which you can make international calls. Most of places cover cell phone network, so our guide have cell phone for every contact. Also you will have internet connection facility in few places along the trek.

Is a trekking permit required & Included in your package?

Yes, trek permit is necessary and it is already included in the package offered.

What sort of accommodation can I expect in Kathmandu and in trekking?

In Kathmandu, we accommodate you at least 3 Star standard hotels or 5 Stars standard hotels depend on trek package you book with us and during trekking; you will accommodate at selected lodges- Tea houses, also called trekking guest houses. Facilities at Tea house are basic and simple and you can’t expect like hotels in city.

Along the trekking routes teahouses/Lodges generally provide basic clean facilities with a mattress and a quilt or blanket. But it is a good idea to always have your own sleeping Bag. We usually provide single and double rooms as well as the occasional dormitory. The dining room is downstairs around a fire. All food will be cooked to order in the little kitchen. You should not enter the kitchen unless asked to do so.

Do I need to Bring own sleeping bag?

Yes, it is advice to bring your own sleeping bag for trek. There are blankets available in all lodges but some time it won’t be washed well or not clean, so we recommend keeping your own sleeping bag. You could hire sleeping bag from Kathmandu at USD 1 per day basis with us.

Do we get western style toilets along the trek?

Toilet Facilities - On trek, common toilet facilities are available at Tea Houses. Only in some lodges have western style toilets facilities.

Do I need to keep toilet paper and sanitizer with me?

Yes, you have to keep toilet paper together with you, sometime some tea houses does not keep toilets rolls at toilets and also no Sanitizer or soap to wash your hands.

What sort of food can I expect in trekking?

The most teahouses (lodges) cook a delicious range of mostly vegetarian fare. Pasta, tuna bakes, noodles, potatoes, eggs, dhal bhat, bread, soups, fresh vegetables (variety depends on the season) and even some desserts like apple pies, pancakes, and some interesting attempts at custard. You will find a lot of garlic on the menu because it assists with acclimatization – eat some every day. In many larger villages you may find some meat on the menu. You can always get hot chocolate, tea, and hot lemon drinks, as well as soft drinks, and treats like chocolate and crisps.

Each day dinner and breakfast are used to take in the same lodge you spend the night. Lunch will be taken on the way to destination.

What sort of transportation you use?

Mountain Sherpa is all about providing you with local insights as well as adventure, with that in mind, where we think you will get more out of your holiday by using different means of transport that is what we do. Using a variety of private transport is an integral part of our Himalaya tours and enhances the experience!

We use private tourist vehicles for sightseeing, city tours and pickups. Depending on the group size we use CARS, HIACE, VAN or land cruiser. These small light vehicles are more maneuverable and flexible enabling us to take you through the Narrow roads of Nepal. All the vehicles are usually air-conditioned unless we are traveling in cooler areas.

What is the weather & temperature like in trekking?

Weather in the mountains is notoriously difficult to predict. At night it is generally cooler the days are generally warm. Winter (January and February) will be bit colder but the days can be quite beautiful and warm if the sun is out. There will be bit of snow during the month of January, February and December. It is also important to make sure that you can stay warm and dry in just about any conditions. Expect the unexpected! The temperature could be as high as 20 deg C to -15 deg C low.

Can I use credit cards in the places visit in trekking?

In most cities yes, to some extent, however once you leave those cities behind, all you need is cash. In Annapurna trek and Everest trek some places has facility of Money Changer & Bank too.

How much additional money do I need per day?

In Kathmandu, you can allocate US$ 05 - 10 for a lunch / dinner. It’s all depends on your spending habits. US$7 to 10 US$ a day will be enough to buy bottles of water, chocolates and few drinks in trekking.

Do I need to tip my guide and porters? How much would that be?

This is a difficult thing to gauge. We have seen everything from 20USD to 1000 USD per person for guides and porters. Tipping is a way to show your guides and local porter’s thanks for their help. The level of the tip should reflect the level of personal involvement with your guide.

Most of our guests separate, US$ 7- 15 per day for Porter and US$ 10-20 per day for Guide as reasonable tipping.

How I can get Visa of Nepal? Is possible to obtain Visa in Kathmandu Airport?

Yes, you can get Nepal visa easily at Kathmandu Airport on arrival. When you are on flight, Airhostess will provide you VISA FORM and after you landed, you will proceed for visa queue. Recent updated visa fees are: Nepal entry visa (US$ 25 or equivalent foreign currency for 15 days, US$ 40 or equivalent foreign currency for 30 days & US$ 100 or equivalent foreign currency for 90 days. you will also require 2 passport size photos.) it is always easy to have cash USD in your hand for Visa fee. ATM’s in Kathmandu Airport sometime does not work.

Also you could apply Nepal visa at Nepalese Embassy in your country before you fly to Nepal.

Where should I change money?

In Kathmandu Airport, rate is lower than town. You can get Best rate in Town for other expenses. Our Airport help you to find good money changer in Town.

Will somebody come to pick me up at the Airport upon my arrival?

Yes, our Airport Representative will be there to greet you outside of Terminal Hall; he/she will be displaying an MOUNTAIN SHERPA sign, please see and meet him/her. Upon arrival, you will be transferred to your hotel.

Do I need to buy special equipment?

Usually our clients simply bring their existing clothing and equipment and if necessary supplement this with some extra items purchased cheaply in Kathmandu, Nepal.

What if the dates for the group treks don't fit my itinerary?

If this is the case, we can organize a bespoke trek for you. Additionally if you want to spend more time in Kathmandu before or after a trek we can organize the hotels and quote you a price accordingly.

I am a single trekker. How does this work?

Normally single trekkers have no problems fitting in with a group. Normally single trekkers share rooms or lodges with other trekkers of the same sex, but if we have an odd-number we ensure that a room or lodge is organized accordingly.

Will I be able to deal with the high altitude?

Our itineraries are well designed so that our clients ascend at a sensible and safe rate. The effects of altitude are felt by everyone, even the Sherpas, but most people find that gentle acclimatization allows them to reach their high point without any problems.

What will happen if I get sick on the trek?

Either you will get better, or if it seems serious we will evacuate you with Helicopter and will be taken to Hospital in Kathmandu where you'll get excellent attention. Our staffs are well versed in medical and emergency care and carry a reasonably comprehensive first aid kit. BUT please make sure you have proper Medical and Emergency helicopter rescue Evacuation Insurance. Our company only assists you in the case of Emergency as travel agent; we are not going to pay any costs for medical or rescue.

What will happen if I get injured?

If it is serious (this has never happened). You will again be taken care by our staff. If evacuation is required this will be arranged by Mountain Sherpa trekking & expeditions. It's advised that if you have any personal doubts you should have evacuation insurance arranged. Mountain Sherpa Treks can advise you on this.

Will I get sick?

Not likely. The worst is you may get some diarrhea or temporary stomach upset. Please pay your attentions to Purified Waters during Trek, take rest/Acclimatize when Guide will advice and follow the Instructions to food items as Guide Suggest, always take care when walking in trails etc. For more Details, please write us if you need any extra information.

Is your staffs carry first Aid box? Should we bring our own?

Yes, our staff will have normal first Aid kid fox for normal treatment. If you have your own first Aid medicines that would be great too. Please bring yourself for your own high altitude and other medicines.

What type of insurance should I have before come to Nepal? Can I get insurance there?

While it's easier to arrange it before you leave your home country, we can arrange it here for you. The main thing is to make sure your insurance covers you for both medical and evacuation costs.

Is Nepal safe? Is a woman traveling alone safe with your company?

Absolutely. Firstly; Nepal is really not a dangerous country (chances are it's safer here than your home-country). Secondly; while you're on one of our trips, we take personal responsibility for your well-being, a responsibility we take very seriously. There is no problem for women trekking or travelers in Nepal.

What type of shape do I need to be in, is this trip for me?

This trek is suitable for average people who are moderately fit, thus no previous experience is required. Some physical fitness programs such as running, swimming, hiking is recommended before you embark on your journey. Persons suffering from a pre-existing medical condition or disease must seek medical advice before considering the trek. Whilst on the trek, it is common to experience some discomfort before being fully acclimatized.

To prepare for a strenuous trek you should begin training at least two to three months before your departure. As a guideline, an hour of aerobic exercise three to four times per week would be considered a minimum requirement. The best preparation is bushwalking involving relatively steep ascents and descents. If you can manage a couple of valley floor to ridgeline ascents per comfortable and able to enjoy the trek to the fullest. They are physically strong, sharp-witted and have an incredibly positive attitude towards a life that we would consider extremely tough. There is something about a trek in the Himalaya that draws you back time and time again. For keen walkers it is a paradise and even avowed non-walkers find that one foot just seems to follow the other, drawn by the appeal of what lies beyond.

Are the Mountain Sherpa Trekking Agency's staffs insured?

Our company insures all our trekking staff, including guide, cook, Sherpa and porters. Safety of our Key staffs is our prime concerns. We do our best take care of our all staffs.

What essential documents do I need to bring with me on tour?

Below are most important documents you should have:

  1. Valid Passport – must be valid for up to 6 months after you return from your tour, keep a separate photocopy.
  2. 3 piece of passport sized photos for Trekking permit & also 2 for Nepal Visa, Total 5 photos, also advised to keep extra if possible which may come to use sometime.
  3. Travel insurance, keep a separate photocopy
  4. Cash and Traveler's Cheques, keep numbers and proof of purchase separate
  5. Flight tickets
  6. Emergency contact numbers for T/C’s, banks, insurance, family contacts.

Can I add extra days to my trekking trip if necessary?

A holiday should never be about making it to the final point quickly. Along your trek we can add days at your request with additional costs to cover guides, porters, accommodation and food.

Do you use porters on the trek or do we carry all of our own gear? What will I need to carry on the trek?

Very few things you have to carry during your trek. Your main luggage will carry by our porter. You just have to carry your day bag with your camera, valuable items, water, some extra clothes, some chocolate bars, sun creams, and sunglass etc for day use.

I would you like to extend my holiday, any recommendations?

Yes, there are many options and choices to extend your holiday before or after your main trip. Please kindly check Trip Extension for most recommended short trips within Nepal.

What immunizations will I need?

No vaccinations are compulsory in Himalaya, but we do recommend you are covered for *diphtheria & TB, hepatitis A, *hepatitis B, *malaria, typhoid, polio and tetanus.

We also recommend:
- A dental check-up prior to traveling.
- That you know your blood group in case of emergency.

That if you have any pre-existing medical conditions which might affect you on tour, you make these known to your tour leader and mountain Sherpa trekking at the time of your booking.

Meningitis: Recommended. Consult your physician.

Malaria: No problem in Kathmandu, since we are above the zone of malaria, but if you plan on traveling to lower elevations in Nepal before/after the trip then malaria chemoprophylaxis is highly recommended.

Consult your physician and visit the travel clinic at a major University Hospital or your local Public Health Department for the most up to date info on travel requirements.

How is laundry usually done by your trekkers? What should we bring?

During trekking, you have only chance to make your laundry on rest days or on short walking days. Laundry system in trekking is available on request only, however quick laundry service is not possible. If you would like to do small clothing wash yourself during rest days, it is better to have soap or can buy this also in lodges. Most of our trekkers bring their laundry back to Kathmandu and do.

You can give your laundry done to your porter to as additional job for this you can pay him extra, he is happy to do it.

Do we need any mountaineering experience?

No mountaineering experience is required as long as you're in your sound physical shape & have a sense of adventure will enjoy this trek.

How long have you been in business?

We have been serving in this field for over 20 years and we are proud being a most trustable and government registered trekking agency. Furthermore, Mountain Sherpa is company run by honest Sherpa of Himalaya. Sherpa are known as most popular Himalayan guides and porters, climbers and everybody trust Sherpa and their company since Sherpa does not have any intend to cheat or make other fool. They have earned their loyalty in trekking and mountaineering field.

Do you have any referral customers?

To know about our former clients / clients' referral, please check our testimonials pages where you will find several reviews posted by them.

Can we rent sleeping bags and down jackets in Katmandu? Are these places in easy reach of the hotel?

Yes, you can hire both Sleeping bags, Down Jacket in Kathmandu at US$ 1 per day per item basis with us. We will show you the shop near your hotel; it is easy that you do not need to keep any deposit for those items.

Do I need Trekking poles??

Actually it is not really necessary unless you used on previous trekking or hiking. However it is good idea to take 1 or 2 polls for Nepal trekking.

Can I Exchange another Foreign Currency than US dollars? Or Do we need only US dollars in our whole Trip?

Yes, of course! It is not must to bring only US Dollars. Other currency also exchanged. Except big shops in City, you all need is Nepalese Currency (NPR). So you can bring your own currency and exchange in NPR very easily in city as well as some places on Trek too.

What happens if there is an emergency?

All of our guides are trained in basic first aid and can deal with the basic ailments that may occur on trek. In the event of an emergency Mountain Sherpa trekking & expeditions will cover initial expenses of any rescue operation. It is a condition of booking that you are adequately insured for such an event as these expenses will need to be recovered from your insurance company. In the more frequented regions there are health posts, which have been established by foreign doctors and many are staffed by overseas personnel.

What Kinds of Trekking Guide you have? Do they Speak English and Other Language? And are they certified from Nepal Tourism Board?

All Our Treks/Tours/ Expedition Guides are fully English Speaking, all have valid Licensed Holder from Government of Nepal Tourism with related Field Training, Knowledge of Full First Aid at Spot, Most of They are Sherpa Guides (Those who are Mountain Leaders) and on your request, we can Provide Other International language Speaking Guides as well. Given notice, we can provide you guide who can speak your own language as your requirement during your trek/tour in Nepal.

Can I trek in the Himalayas even if I haven't done any trekking before?

Absolutely; in fact it's a great place to start. As part of our job, one of the most important things we do is ascertain your experience and ambitions, and find the trek to best match these. However hard or easy you'd like it, however much or little experience you have, we have the perfect trek for you.

Am I too young or old?

We have had a range of ages on our trips, from teenager to pensioner, and all have enjoyed themselves without any problems.

What is a typical group? Will I fit in?

Groups range in size from 2 up to 12, and typically comprise a range of nationalities and experience. So far, all of our groups have got along very well. One of the attractions of such a trip is the chance to meet people with different backgrounds and personalities.

Is your Trekking Agency registered? Also you are TAAN & NMA Members?

Yes, we are Fully Government Authorized Travel, Trekking & Expedition Agency with all Valid Licenses and Certificates. We have Guaranteed Deposit in case of our Service Failed to our Clients; the Clients can get refund from Our Guaranteed Deposit. We are also Members of TAAN (Trekking Agents Association of Nepal) and NMA (Nepal Mountaineering Association). The Short Details of our Registration are as follows:

  • Office of Company Register: 18785/058/59
  • Office of Cottage & Small Industry: 2945/195
  • Tourism Industry Division License No: 661/2060
  • Tax Department Regd. No: 301518734
  • Nepal Mountaineering Association (NMA)- Associate Membership AM # 507/2062
  • Trekking Agents Association of Nepal (TAAN)
  • Kumari Bank LTD- Guarantee Deposit
  • Himalayan Bank LTD- Authorized US$ A/c for Dollar Transaction

Contact Us

Mountain Sherpa Trekking

Post Box: 14444, Kathmandu, Nepal

Phone No.: +977 14435828
Fax No.: +977 14435828




24 Hours Call Support: -

Pasang Sherpa
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+977 9751055600

Sumba Sherpa
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Tandi Sherpa
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